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Statement of Security
Frequently Asked Questions
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CUSTOMER CARE:


Can I pay with Paypal? [Back to Top]


We would prefer all customers use our ordering system, but if Paypal is your only option we will accept Paypal payments.  Please email your requested order and paypal account to:  info@premierskateboarding.com   Upon receipt we will send a paypal invoice.  Paypal orders will not be finalized until the invoice is paid with a Confirmed Shipping address.



How do I know if my transaction is secure? [Back to Top]

Statement Of Security

Our "Statement Of Security" is your assurance that you'll never have to worry about credit card safety, while shopping with Premier

We utilize a 128 bit Secure Socket Layer (SSL) for data encryption to protect the transmission of information, you submit to Premier  when you use our online shopping cart.. This means your credit card number, and order details are scrambled during the transaction process.

If you send us information via email, we advise you that e-mail is not necessarily secure against interception. Should your communications to us include sensitive information i.e., Credit Card Number, Checking Account Information, Address, Phone Number, Etc. We would urge you to contact us by postal mail or via our phone line (616) 742-2660, rather then e-mail.

We assure you that all your transactions will be processed safely and you will enjoy the ease of shopping on our website.

As always if you do not feel confident processing your credit card through our online store, feel free to call us and we can process your transaction over the phone.  (616) 742-2660



How do I place an international order? [Back to Top]

At this time we only accept international (overseas) payments via Paypal.  Please email your requested order and paypal account to:  info@premierskateboarding.com   We will then send  a paypal invoice.  All orders will not be finalized until the invoice is paid.  Not all of our products are eligible for international orders.


How long will it take to receive my order? [Back to Top]

Delivery Times

  • Orders in the Midwest, Eastern, Southeastern and Central states will be delivered in 1 - 3 Business Days
  • Orders in all Western, Southwestern and Pacific states will be delivered within 5 business Days
  • Orders in Canada will be delivered within 5 - 7 business days
  • Overseas International orders will be delivered within 5 - 10 business days


Please note that these delivery times are not guaranteed.  You will receive a tracking number when your order ships to check the progress and for the exact delivery date. 



How much is shipping? [Back to Top]

All our orders are shipped within 24 hours from your time of purchase.  Please note that this applies to normal business days.  Weekends and Holidays are not within this time frame.

All rates include shipping, handling, tracking and insurance.

United States

Total Purchase Amount  Shipping Cost  Shipping Service
 0 - $49.99  $6.00  UPS Ground
 $50 - $99.99  $8.00  UPS Ground
 $100 -  $199.99  $10.00  UPS Ground
 $200 - $1000  Free  UPS Ground
0 - $49.99  $25.00  UPS 2 Day Air
 $50 - $99.99  $35.00  UPS 2 Day Air
 $100 - $199.99  $55.00  UPS 2 Day Air
 $200 - $1000  $100.00  UPS 2 Day Air
 $1000 and over  To Be Determined
 

Canada

 

Total Purchase Price Shipping Cost Shipping Service
$0 - $49.99 $12.00 UPS Standard
 $50 - $99.99  $18.00  UPS Standard
 $100 - $499.99  $25.00  UPS Standard
 $500 - $1000  $50.00  UPS Standard
 $1000 and over  To Be Determined  

International (Overseas)

Total Purchase Price Shipping Cost Shipping Service
$0 - $199.99 $35 USPS Priority Mail
$200 - $299 $45 USPS Priority Mail
$0 - $199.99 $45 USPS Express Mail
$200 - $299 $60 USPS Express Mail
$300 and Over To Be Determined  

International Customers:  At this time we only accept international (overseas) payments via Paypal.  Please email your requested order and paypal account to:  info@premierskateboarding.com   We will then send  a paypal invoice.  All orders will not be finalized until the invoice is paid.


 

 



What is Premier's Privacy Policy? [Back to Top]

Premier appreciates all of our customers partonage and respects your privacy.  Under no circumstances will we distribute, sell, loan, or rent any personally identifiable information, regarding its customers to any third party.  All personal information collected during any purchase is strictly used for tracking and corresponding order information with our customers.  Cookies are used to keep track of your shopping cart.

If you have any other questions regarding our privacy policy, please feel free to email us at:  info@premierskateboarding.com




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